The experience you expect!

We are dedicated to developing organizations’ agility and capability, preparing you for the “Future Workplace.”  We are passionate about creating value for our clients, and look forward to your emerging challenges and partnership.

Joy Kosta

joy kosta

Joy is a results-oriented human capital strategist with expertise in strategic workforce planning, integrated talent management, and organizational development. Clients have included The United Nations, Wounded Warrior Project, Dentsu-Aegis Network, The Gateway Talent Alliance (in Asia), Waters Corporation, ITT, Mass General Hospital, Dartmouth Hitchcock Medical Center, Saratoga Hospital, and The Dartmouth Institute. She is a Fellow in strategic workforce planning certified by the International Career Certification Institute, a Master Strategic Workforce Planner and a Master Human Capital Strategist, certified by the Human Capital Institute, where she served on the faculty for six years.

Joy has walked several miles in practitioner’s shoes in distribution, technology, publishing, healthcare and manufacturing settings.  Her methodology resonates with business leaders who adopt strategic workforce planning as a leadership competency. She has guided interdisciplinary implementations on an enterprise scale applying her workforce planning methodology to achieve strategic business initiatives. When Joy isn’t traveling, she resides in Vermont.

More information about Joy can be found on her LinkedIn profile.

Jeff Rollins

Jeff has consulted with AonHewitt, Towers Watson, DDI, Lee Hecht Harrison, and Ken Blanchard in sales effectiveness and human capital strategies to accelerate revenue growth through best-in-class practices to attract, retain, and develop sales talent. Having led HR/OD, sales and consulting teams, Jeff uses a pragmatic approach to coach leaders to execute business strategy and become better leaders. His clients have included Bank of America, The Coca-Cola Company, Cox Enterprises, Nokia, Siemens, Travelport, and Tropicana. Projects include design and execution of sales effectiveness strategies that led a client to increase customer and employee satisfaction by 15-20% and exceed revenue targets by 50% for three consecutive years. Jeff has launched global talent management surveys,and delivered simple, automated tools for development, performance management, and selection to desktops of over 20,000 managers. He has taught communications, talent management, and career planning courses at the University of Kentucky, Emory University and Temple University. Jeff is based in San Diego.

More information about Jeff can be found on his LinkedIn profile.

Strategic Alliances

Tracey Smith

linkedinFounder, Numerical Insights, Strategic Alliance, Human Capital Strategy

Tracey has been recognized as one of the “Top 50 Global Influencers in HR Analytics,” applying 25 years of analytics experience to solve real business problems. Specializing in both analytics and strategic workforce planning, Tracey has helped well-known companies in the U.S., Canada, the UK and Europe plan and execute their strategic HR initiatives. From strategic planning to hands-on analytics projects to technology assessments, Tracey has worked with companies in multiple industries and multiple countries to turn analytics into business value.

Tracey’s career spans the areas of engineering, supply chain and human resources in the automotive, retail and transportation industries. Prior to launching her own consulting practice in 2013, Tracey led the global strategic workforce planning initiative for FedEx Express World Headquarters. Previous positions also include leading process improvement projects in supply chain and creating mathematical simulations of engineering products.

Tracey is the author of several books and often presents at conferences, industry events and corporate functions on a variety of business topics, primarily on the strategic benefits of data analysis and its value to the organization.

Tracey holds a BMath degree in Applied Mathematics and a MASc degree in Mechanical Engineering from the University of Waterloo, Canada specializing in numerical modeling. She also holds an MBA from Texas Christian University in the U.S. specializing in forecasting. She is an Executive Education Fellow at Robert H. Smith School of Business, University of Maryland.

More information on Tracey can be found on her LinkedIn profile.


Dan Hilbert


Human Capital Strategy has formed a strategic alliance relationship with OrcaEyes to make SonarVision available to our clients. SonarVision is a workforce intelligence system that provides leaders with advanced decision support through monitoring, diagnosing, analyzing, optimizing and proactively alerting them of pending workforce problems and threats before they occur. All information is delivered in real-time, actionable dashboards. Predictive, data driven workforce intelligence empowers leaders to put metrics in place that accelerate business performance.

Dan Hilbert’s vision is to help organizations run more efficiently and productively through the use of workforce intelligence and planning. Hailed as Visionary of Workforce Planning by HR Magazine and the Bill Gates of Recruiting by Jobster, Dan Hilbert is a trailblazer in the world of workforce intelligence. He gained his impressive knowledge of workforce impacts while serving as Manager of Global Recruiting at Valero where he managed the organization’s hiring processes as the company grew from $2 billion to $95 billion in revenue. Dan combined his extensive knowledge and experience in supply chain management with workforce planning and strategy, and productized his ideas and analytics to develop SonarVision. He has since been the recipient of multiple awards from industry analysts and media outlets.

More information on Dan can be found on his LinkedIn profile.


Dr. Brian A. Schwartz

linkedinPhD Founder and Chairman, Suzhou Success Partners Consulting Company Strategic Alliance, Human Capital Strategy

Brian Schwartz has 40 years of career consulting experience helping over 1700 clients design their career direction from the inside out. He brings 30 years of organization development experience building participative management cultures in the USA, UK, Europe and China. A visionary for 21st Century, his online tools assess career fit and talent management strategies for individuals and organizations, using CareerDNA, TalentDNA and TeamDNA products and services. His specialties include training career counselors and coaches, career and executive assessments, career counseling/planning/management, workforce planning strategy, talent management consulting, executive coaching, organization development consulting, succession planning, performance management and career transition counseling.

Clients have included Philips (China), Woods Bagot (Shanghai), TNS(Asia), Tianjin Times(Nantong), M&M Software (Suzhou), Interscope LLC, Continental Can-USA, American Express, Reichhold Chemicals, Coopers & Lybrand (now PriceWaterhouseCoopers), Philip Morris, The Kaempfer Company and its joint venture with the British Airport Authority-BAA-McArthur/Glen Europe, and its successor, McArthurGlen Europe, PLC, JetBlue Airways, and Pitney Bowes. His work in career transition and pre-retirement has been featured by IBM, Texaco, Richardson-Vicks, Perkin-Elmer and both New Jersey and Connecticut Education Associations.

Through Suzhou Success Partners Consulting in China since July, 2013, Dr. Schwartz provides employment readiness training and assessment to university and high school students as well as talent management consulting, training, assessment and research services to companies and government agencies throughout China and the Asia Pacific. Career assessment programs are based on his Six Factor Career Planning model including a found link to the I Ching. Dr. Schwartz is now forming new partnerships in the US (including Human Capital Strategy) and the UK providing talent mapping products and services to Malaysia, the Philippines, Indonesia and Singapore.

Dr. Schwartz was inducted as Career Management Fellow by the Institute for Career Certification International (ICCI) and selected as a member of its Board of Governors, leading their initiative to drive training and certification of career professionals and professional training programs in emerging nations while on their Global Council. He has designed and developed a three level career counselor certification course as well as a Young Talent Employability Certification Program (Learning to Earning Program)for college/university students and recent graduates, both programs endorsed by Tsinghua University’s Yangtze Delta Regional Institute.

Dr. Schwartz is a member of the American Psychological Association (Division 48), International Positive Psychology Association, the National Career Development Association, the Society of Industrial and Organization Psychologists, Association of Career Professionals International, Human Capital Institute, Society for Human Resources Management, Asia Pacific Career Development Association and the American Society for Talent Development. He holds a PhD in Psychology from New York University.

More information about Brian can be found on his LinkedIn profile.